Policies & Procedures

At MyIVSpa we are committed to providing a safe, relaxing, and effective experience for all of our clients. Please review our policies before your appointment to ensure a smooth and enjoyable visit.

Client Eligibility & Consent

All clients must complete a medical intake form before receiving IV therapy.
A licensed healthcare provider will review your medical history to ensure IV therapy is safe for you.
You must sign an informed consent form acknowledging the benefits and potential risks of treatment.
IV therapy is not recommended for individuals who are pregnant, have certain medical conditions, or are currently undergoing specific treatments. Please consult with your physician if you have any concerns.

Appointments & Cancellations

Scheduling – Appointments can be booked online, by phone, or in person. Walk-ins are welcome based on availability.

Cancellations – We require at least 24 hours’ notice for cancellations or reschedules. If you fail to cancel or reschedule within this timeframe, you will be charged 50% of the scheduled service fee. No-shows will also be subject to this charge.

Late Arrivals – If you arrive more than 15 minutes late, your appointment may need to be shortened or rescheduled.

What to Expect During Your IV Therapy Session

Check-In & Consultation – Upon arrival, you’ll complete a quick health screening, and our trained staff will help you select the right IV drip for your wellness goals.
IV Administration – A licensed professional will gently insert the IV and monitor you throughout the infusion. Most sessions take 30-60 minutes.
Relax & Recharge – Enjoy a calm, spa-like environment with comfortable seating, cozy blankets, and entertainment options.
Post-Treatment Care – Once your infusion is complete, we’ll provide aftercare instructions. You can return to your daily activities right away.

Safety & Sanitation

All IV treatments are administered by licensed medical professionals.
We follow strict infection control protocols, ensuring all equipment is sterile and single-use when applicable.
The IV lounge and treatment areas are disinfected between clients for your safety.

Payment & Refund Policy

Payment is due at the time of service. We accept credit/debit, apple pay, and digital payments.
Membership & Package Plans – Clients who purchase multiple sessions or memberships must adhere to package terms.
Refunds – Due to the nature of our services, we do not offer refunds on completed treatments. However, refunds for unused packages are evaluated on a case-by-case basis.

Client Conduct & Confidentiality

We strive to create a welcoming and professional environment for all clients. Disruptive or inappropriate behavior will not be tolerated, and services may be refused.
All client information is kept strictly confidential in compliance with HIPAA regulations.

Still Have Questions?

If you have any questions about our policies or would like to learn more about our services, please don’t hesitate to contact us at (786) 558-4278.

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FREQUENTLY ASKED QUESTIONS

IV therapy is a treatment that delivers vitamins, minerals, and hydration directly into your bloodstream for maximum absorption and immediate benefits. It helps boost energy, support immunity, improve recovery, and enhance overall wellness.
Most IV infusions take30 to 60 minutes, depending on the type of treatment you receive. Booster shots take only a few minutes.
Yes! Our treatments are administered by trained medical professionals using high-quality, sterile ingredients. Before your session, we review your medical history to ensure a safe and personalized experience.
It depends on your wellness goals. Some clients come weekly for hydration and vitamin support, while others opt for monthly treatments for maintenance. Our staff can help you create a personalized plan.
Most clients feel only a slight pinch when the IV is inserted. After that, the treatment is painless and relaxing. Many people use the time to unwind, read, or listen to music.
If you have difficulty with IV access, don’t worry! Our team consists of highly trained ER and ICU nurses with years of experience in starting IVs on all types of veins. Staying well-hydrated before your appointment can help make the process smoother. If needed, we have techniques to make the experience as comfortable and successful as possible.
IV therapy can help with:
- Hydration and energy boost
- Immune system support
- Athletic performance and recovery
- Skin health and anti-aging
- Migraine and hangover relief
- Stress reduction and mental clarity
IV therapy is not recommended for individuals with certain medical conditions (e.g., kidney disease, heart failure) or those who are pregnant without prior medical clearance. Please consult with our team before booking your session.
- IV drips provide comprehensive hydration and nutrient therapy over 30–60 minutes.
- Booster shots are quick intramuscular injections for targeted benefits in minutes.
Yes! Many clients customize their IV therapy by adding boosters for enhanced results. Our staff will guide you in choosing the best combination for your needs.
- Drink water and eat a light meal before your session.
- Wear comfortable clothing with easy access to your arm.
- Relax and enjoy the benefits of your infusion!
After your IV infusion, it’s best to eat light, healthy meals to support your body’s recovery, such as fruits, vegetables, and lean proteins. Hydration is also key, so drink plenty of water. Avoid heavy, greasy, or overly processed foods, as they can hinder the absorption of nutrients and potentially cause discomfort. Your body is now in a state of rejuvenation, so nourishing it with wholesome foods will maximize the benefits of the infusion.
NAD+ (Nicotinamide Adenine Dinucleotide) is a coenzyme essential for cellular repair, energy production, and brain function. As we age, NAD+ levels decline, leading to fatigue, cognitive decline, and slower recovery. An NAD+ infusion replenishes these levels, supporting anti-aging, mental clarity, and physical performance by enhancing mitochondrial function and DNA repair.
NAD+ therapy is known to help with:
- Increased energy production and metabolism
- Improved brain function, focus, and mental clarity
- Anti-aging benefits by supporting cellular repair
- Reduced inflammation and oxidative stress
- Faster muscle recovery and endurance
- Potential support for addiction recovery and neurological function
Some clients may experience mild side effects such as flushing, chest tightness, nausea, or slight lightheadedness. To minimize discomfort, NAD+ is administered slowly over 3–4 hours. Our trained medical team carefully monitors your infusion and can adjust the rate to ensure a comfortable experience.
No, you do not need an appointment, walk-ins are welcome as well. We encourage appointments so you experience no waiting time.

IV therapy is a treatment that delivers vitamins, minerals, and hydration directly into your bloodstream for maximum absorption and immediate benefits. It helps boost energy, support immunity, improve recovery, and enhance overall wellness.
Yes! Our treatments are administered by trained medical professionals using high-quality, sterile ingredients. Before your session, we review your medical history to ensure a safe and personalized experience.
Most clients feel only a slight pinch when the IV is inserted. After that, the treatment is painless and relaxing. Many people use the time to unwind, read, or listen to music.
IV therapy can help with:
- Hydration and energy boost
- Immune system support
- Athletic performance and recovery
- Skin health and anti-aging
- Migraine and hangover relief
- Stress reduction and mental clarity
- IV drips provide comprehensive hydration and nutrient therapy over 30–60 minutes.
- Booster shots are quick intramuscular injections for targeted benefits in minutes.
- Drink water and eat a light meal before your session.
- Wear comfortable clothing with easy access to your arm.
- Relax and enjoy the benefits of your infusion!
NAD+ (Nicotinamide Adenine Dinucleotide) is a coenzyme essential for cellular repair, energy production, and brain function. As we age, NAD+ levels decline, leading to fatigue, cognitive decline, and slower recovery. An NAD+ infusion replenishes these levels, supporting anti-aging, mental clarity, and physical performance by enhancing mitochondrial function and DNA repair.
Some clients may experience mild side effects such as flushing, chest tightness, nausea, or slight lightheadedness. To minimize discomfort, NAD+ is administered slowly over 3–4 hours. Our trained medical team carefully monitors your infusion and can adjust the rate to ensure a comfortable experience.

Most IV infusions take30 to 60 minutes, depending on the type of treatment you receive. Booster shots take only a few minutes.
It depends on your wellness goals. Some clients come weekly for hydration and vitamin support, while others opt for monthly treatments for maintenance. Our staff can help you create a personalized plan.
If you have difficulty with IV access, don’t worry! Our team consists of highly trained ER and ICU nurses with years of experience in starting IVs on all types of veins. Staying well-hydrated before your appointment can help make the process smoother. If needed, we have techniques to make the experience as comfortable and successful as possible.
IV therapy is not recommended for individuals with certain medical conditions (e.g., kidney disease, heart failure) or those who are pregnant without prior medical clearance. Please consult with our team before booking your session.
Yes! Many clients customize their IV therapy by adding boosters for enhanced results. Our staff will guide you in choosing the best combination for your needs.
After your IV infusion, it’s best to eat light, healthy meals to support your body’s recovery, such as fruits, vegetables, and lean proteins. Hydration is also key, so drink plenty of water. Avoid heavy, greasy, or overly processed foods, as they can hinder the absorption of nutrients and potentially cause discomfort. Your body is now in a state of rejuvenation, so nourishing it with wholesome foods will maximize the benefits of the infusion.
NAD+ therapy is known to help with:
- Increased energy production and metabolism
- Improved brain function, focus, and mental clarity
- Anti-aging benefits by supporting cellular repair
- Reduced inflammation and oxidative stress
- Faster muscle recovery and endurance
- Potential support for addiction recovery and neurological function
No, you do not need an appointment, walk-ins are welcome as well. We encourage appointments so you experience no waiting time.

MYIVSPA